FAQ

 

Q: Can you produce the order with the customer's brand?

A: Yes, of course. OEM & ODM service is warmly provided.

Q: How do you control product quality?

A: Quality first. All our selected products undergo standardized testing before packaging and shipping.

Q: How do you ship the goods?

A: We usually transport by sea or air.

Q: What is your main market?

A: Europe, North America, South America, The middle east, and etc.

Q: What are the payment methods for credit guarantee orders on Alibaba International Station?

A: Credit/Debit Card, Apple Pay, Google Pay, PayPal, Online Transfer, Wire Transfer T/T, Western Union Transfer, BOLETO wait.Pay using your preferred method and currency

Q: Enterprise size, number of production and R&D personnel.

A: The company was established in 1992, with over 1000 employees, over 20 research and development personnel, and a production base of 40000 square meters

Q: Does the company have quality management standards?

A: The company has IS09001 international quality system certification and IS014001 environmental management system.

Q: Does the company have a corresponding management system?

A: Perfect product quality management under the IS09001 quality certification system, and implement daily 5S management standards throughout the factory.

Q: How is the supply chain managed?

A: The incoming material process strictly follows the quality inspection engineering and supply chain management of IQC, IPQC, QC, CFQC, QA and other links.

Q: Company nature (whether it is a factory)

A: Yes, we are a factory with production equipment and technology that can directly produce and manufacture products. We can provide customized products, OEM/ODM services, and have higher production capacity.

Q: What is the delivery time for the product?

A: After receiving the deposit and confirming all details, we will deliver the goods as soon as possible.

Q: Are samples provided free of charge

A: Please don't worry, after you make formal order, we will refund all sample cost to you.

Q: Can you conduct an on-site inspection of the actual address of the company.

A: Our company is located in Shenzhen, Guangdong, China. We welcome you to conduct on-site inspections and look forward to working with you

 

 

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